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Customer Service
We hope you find shopping at gotbeauty.com a delightful experience. We are always adding new brands, more products and enlightening information, so check back often! Our desire is to offer the best customer service in the e-commerce business. We're not happy unless you are completely satisfied with our products and our customer service. We hope you love everything you buy from gotbeauty.com. But if you do need to exchange an item, please contact us at CustomerCare@gotbeauty.com. Or phone us at 1.801.474.2090 (or toll free at 1.800.279.2128), we have professional beauty consultants standing by to assist you in finding the products that are perfect for you. Our retail store hours and customer service hours are Monday through Saturday 9:00 am to 9:00 pm and Sunday 12:00 pm to 5:00 pm, MST. Our retail store is located at 904 East 2100 South, Salt Lake City, Utah 84106. Gift Packaging - Gotbeauty.com makes it fun and easy to give a gift! We will send a handwritten gift card and omit the prices from the packing slip at no extra charge. We offer an enchanting gift-wrap and a handwritten card for just 3.50. Simply make a note on your order form, we will do the rest. Gift Certificates from gotbeauty.com are always the perfect size, color and style. Simply contact CustomerCare@gotbeauty.com or ring us at 1.801.474.2090 (or toll free at 1.800.279.2128) and we will assist you. Bewildered by Beauty? Head to Talk Beauty for advice, or e-mail our in house beauty supply diva, Ruby, at RubyMonroe@gotbeauty.com. Her infinite wisdom assures answers to even your toughest beauty dilemmas. Submit Articles for our Talk Beauty rag, ask questions, or comment on your gotbeauty.com experience by contacting Alex Summers at Alexandra@gotbeauty.com Special Order One of a Kind Jewelry, or just chat about it with artist Jacquelyn Taylor. You can find her at JacquelynTaylor@gotbeauty.com.
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