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Best Beauty Store Salt Lake City

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Best Salon Salt Lake City
 
Shipping & Returns

SHIPPING

GotBeauty.com offers free standard shipping on all U.S. merchandise orders $50 and over (excluding taxes). For shipments totaling less than $50, there is a delivery charge of $6.95 for USPS Priority.

 

 

If you are in Utah, order it today before noon with free shipping* with no minimum order and get it the next business day! *Free shipping excludes oversized orders.

 

 

FREE Next-Day Shipping for Utah Locals • $0
*All orders within Utah (no minimum). Please order before noon for next day shipping.

Total Time: 1 Business Day

FREE Shipping • $0
*All orders within the continental U.S. over $50
Processing: 1-2 Business Days
Delivery: 2-7 Business Days
Total Time: 3-9 Business Days

Ground Shipping • $6.95
Processing: 1-2 Business Days
Delivery: 2-7 Business Days
Total Time: 3-9 Business Days

Express Overnight Shipping • $44.95
Processing: 1 Business Day
Delivery: 1 Business Day
Total Time: 2 Business Days

International Shipping • (Please see below)

Business Days

Monday - Friday, excluding United States Federal Holidays. *Expedited shipping orders must be placed before 12:00 pm Mountain Standard Time in order to be shipped the same day.

Processing Time

Orders received Monday-Friday are generally shipped out the same day or the next business day. On the occasion that an item is out of stock we will contact customers via email to determine if they want to hold or cancel the order. 

**International Customers

We happily ship internationally to Australia, Canada, France, Germany, the Netherlands, New Zealand, Norway, Sweden, Switzerland and the United Kingdom. By clicking the submit button for your order, you agree to pay your country's duties and tarifs upon arrival of your package. Be sure you are aware of your country's policies as cancellation of your order upon arrival will make you liable for shipping charges both ways.

A listing of flat shipping rates for international orders may be found below: 

Australia $34.00
Canada $34.00
France $34.00
Germany $34.00
Netherlands $34.00
New Zealand $34.00
Norway $34.00
Sweden $34.00
Switzerland $34.00
United Kingdom     $34.00


Hazardous Materials

Certain items considered hazardous materials including aerosols, some alcohol-based items, items containing contents under pressure (some hairsprays and nail polish) can only be shipped via ground transportation as per the U.S. Department of Transportation. Therefore, these items cannot be shipped to all addresses. These items can only be shipped within the continental U.S. and cannot be shipped to Alaska, Hawaii, or U.S. Territories.

RETURNS & EXCHANGES

Don't Love It? Here's how to return it:

Your 100% satisfaction is always Gotbeauty.com's ultimate goal. Products in original packaging may be exchanged at Got Beauty with a sales receipt within 30 days of purchase for store credit only. We do not offer cash or credit card refunds except in the event of an incorrect order or defective product. If you'd like to make a return, we'll be happy to help and do our best to make the experience as painless as possible. 

Here's what to do.

Return by Mail

Step 1: 

You may return any item purchased online as long as it meets the following requirements:

• must be returned within 30 days of original receipt.

• must not be a final sale item such as a sale item, makeup brush, hair brush, wig or hair piece.

Step 2: 

Email orders@gotbeauty.com to request a return shipping label. Please include the following in your email:

• your full name
• order ID number
• phone number
• reason for your return

Step 3:

Pack your order in its original box with all packing materials. Print your return label and affix it to the package. Drop it at your nearest post office.

Return to the Store

Step 1: 

You may return any item purchased in store at our Salt Lake City location as long as it meets the following requirements:

• must be returned within 30 days of original receipt.

• must not be a final sale item such as a sale item, makeup brush, hair brush, wig or hair piece.

Step 2:

Stop by the Sugarhouse Shop with your return and one of our customer service representatives will be happy to help you with your return. 

Got Beauty
900 East 2100 South
Salt Lake City, UT 84106
800 279-2128 

What's next?

If your online return is the result of our error (damaged, defective or incorrect) your return shipping will be free of charge. All other online returns will result in a $6.95 postage fee. This fee will be deducted from the refund or credit being applied to your account for the returned items. Once we receive your return, we will inspect all merchandise to ensure it meets the above qualifications for return. A refund or credit will be issued to your account within 30 days and we will send you an email confirmation with your transaction information. 

Any additional questions?

Please call us at 800 279-2128 Monday thru Friday from 9 am to 5 pm MST.



 

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